Privacy policy
PART I — PRIVACY POLICY
1. Who We Are and What This Policy Covers
1.1 Sports Club Purchasing Group LLC, a Mississippi limited liability company located at 230 Highpoint Drive, Ridgeland, Mississippi 39157 ("Sports Club," "we," "us" or "our"), operates the online store at www.sportsclub.store, together with all related content, features, tools, products and services (the "Services").
1.2 For purposes of applicable data protection law, Sports Club Purchasing Group LLC is the controller of the personal information described in this Policy. You can reach us at support@sportsclub.store or (601) 707-6535, 9:00 a.m. – 4:00 p.m. Central.
1.3 The Services are powered by Shopify Inc., which provides the e-commerce platform through which we sell to you. Section 11 describes that relationship.
1.4 This Policy describes how we collect, use, disclose and retain personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. By using the Services, you acknowledge that you have read this Policy and understand the practices described in it.
1.5 This Policy does not apply to information collected by any third party, including any third-party website, application, payment provider, distributor, carrier or social media platform that you may access through the Services. In particular, this Policy does not apply to www.sportsclub.shop, our separate firearm-transaction site, which operates on a different platform and under its own privacy policy.
2. The Services Are Offered to United States Residents
2.1 The Services are directed to, and intended for use by, residents of the United States. We ship within the United States only, and we do not offer the Services to individuals located in the European Economic Area, the United Kingdom or Switzerland.
2.2 Where a right, disclosure or obligation described in this Policy applies only under a particular law, it applies only to the extent that law actually applies to us and to you. Nothing in this Policy is an undertaking to comply with a law that does not govern our processing, and describing a right here does not extend that right to a person the law does not cover.
2.3 If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local law. Your information will be processed in the United States, where privacy laws may differ from those of your location.
3. How This Policy Fits with Our Other Terms
3.1 This Policy is incorporated into our Terms of Service and should be read with them and with our Returns, Refunds and Exchanges Policy.
3.2 On questions of what personal information we collect, how we use it, and to whom we disclose it, this Privacy Policy controls over any conflicting language in the Terms of Service.
3.3 On every other question — including limitation of liability, indemnification, time limits for bringing a claim, dispute resolution and arbitration, governing law, and venue — the Terms of Service control, and those provisions apply in full to any claim arising out of or relating to this Policy or to our handling of personal information. Section 24 below restates that.
4. Personal Information We Collect
"Personal information" means information that identifies, or can reasonably be linked to, you or another person. It does not include information collected anonymously, or information that has been aggregated or de-identified so that it can no longer reasonably be linked to you. Depending on how you use the Services, where you live, and as applicable law permits or requires, we may collect or process the following categories, and inferences drawn from them:
▪ Contact details — name, billing address, shipping address, telephone and mobile numbers, and email address.
▪ Financial and payment information — payment card and financial account information, form of payment, transaction details, payment confirmations, chargeback and dispute records. Full payment card numbers are handled by our payment processor; we do not receive or store them.
▪ Account information — username, password, security questions, saved addresses, preferences and settings.
▪ Transaction information — items viewed, carted, wishlisted, purchased, returned, exchanged or cancelled; order history; RMA and return records; and photographs or documentation you send us in support of a return or carrier claim.
▪ Age, identity and eligibility information — date of birth, government-issued identification, signature at delivery, and the results of age or identity verification, where a product you order is age-restricted or otherwise regulated. See Section 12.
▪ Communications with us — the contents of your emails, texts, calls, chat messages, support tickets, dispute submissions and survey responses, together with our records of them.
▪ User content — reviews, ratings, photographs, videos, questions and answers you submit, and the display name shown with them.
▪ Device and connection information — device type, operating system, browser, language, network connection, IP address, device and advertising identifiers, and similar unique identifiers.
▪ Usage information — pages and products viewed, referring and exit pages, search terms, clicks, scrolls, session duration, and how and when you navigate the Services.
▪ Marketing and consent records — your opt-ins and opt-outs for email and text messaging, the date, time and source of each, and your communication preferences.
You are not required to provide personal information, but some information is necessary to create an account, complete a purchase, or receive a regulated product, and we cannot provide those parts of the Services without it.
5. Where We Get Personal Information
▪ Directly from you — when you create an account, place an order, communicate with us, submit a review, enter a promotion, or otherwise provide information.
▪ Automatically through the Services — from your device and browser, including through cookies, pixels, tags, SDKs, server logs and similar technologies.
▪ From our service providers and processors — including our platform, payment, fulfillment, carrier, analytics, identity-verification, review and customer-support providers, when they collect or process information on our behalf.
▪ From partners and other third parties — including advertising and marketing partners, fraud-prevention and identity-verification services, carriers, and publicly available sources.
6. How We Use Personal Information
Depending on how you interact with us, we may use personal information for the following purposes, and for any other purpose disclosed to you at the time of collection or permitted by applicable law:
▪ Providing and operating the Services — performing our contract with you; processing payments; verifying, fulfilling, shipping and delivering orders; managing your account and preferences; processing returns, exchanges, refunds, RMAs and carrier claims; and providing customer support.
▪ Personalizing and improving the Services — remembering your preferences, recommending products, developing new features, measuring performance, conducting research and analytics, and testing and improving how the Services work.
▪ Marketing and advertising — sending marketing and promotional communications by email, text message and postal mail where you have opted in or where the law otherwise permits; measuring campaign performance; and showing you advertising on the Services and on other websites and applications, including advertising based on your activity on our store and elsewhere.
▪ Age, identity and eligibility verification — confirming your age, identity and eligibility to purchase or receive a regulated product, and retaining the record of that verification. See Section 12.
▪ Security, fraud prevention and platform integrity — authenticating your account, securing payments, detecting and investigating fraud, chargeback abuse, return abuse, account takeover, bot activity and other unlawful, unsafe or malicious conduct, and protecting the Services, our customers, our staff and the public.
▪ Communicating with you — responding to inquiries, sending service and transactional notices about your account and orders, and maintaining our business relationship.
▪ Legal, compliance and defense — complying with applicable law and lawful process; responding to requests from law enforcement, regulators and government agencies; establishing, exercising or defending legal claims, including in litigation, arbitration, discovery, chargeback disputes and regulatory inquiries; conducting audits; and enforcing or investigating potential violations of our Terms of Service, this Policy or any other policy.
▪ Business operations and transactions — accounting, tax, recordkeeping, insurance, corporate governance, and evaluating, negotiating or completing a merger, acquisition, financing, reorganization or sale of assets.
Where applicable law requires a legal basis for processing, we rely on the performance of our contract with you, our legitimate interests in operating and protecting our business, compliance with legal obligations, and your consent where consent is required.
7. Cookies, Analytics and Advertising Technologies
7.1 We and our service providers and partners use cookies, pixels, tags, local storage, software development kits and similar technologies to operate the Services, remember your cart and preferences, measure and analyze traffic and performance, secure the Services, and deliver and measure advertising.
7.2 Most browsers let you refuse or delete cookies through their settings. If you disable cookies, parts of the Services may not function, including your cart and checkout.
7.3 We honor opt-out preference signals as described in Section 19.
8. How We Disclose Personal Information
We may disclose personal information in the following circumstances:
▪ To service providers, distributors and processors who perform services for us or fulfill your orders — including Shopify, payment processors, fraud and identity-verification providers, the third-party distributors and warehouses that ship products directly to you, shipping carriers, IT and cloud hosting providers, analytics providers, review platforms, email and SMS platforms, and customer-support tools. Where an item ships directly from a distributor, we provide that distributor the information needed to fulfill and deliver your order, including your name, shipping address, telephone number, the items ordered, and any age or signature requirement.
▪ To business and marketing partners, to provide marketing services and to advertise to you. We use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. These partners use your information under their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for this purpose. You can exercise that right at www.sportsclub.store/pages/data-sharing-opt-out.
▪ At your direction or with your consent — including to ship products to you, to facilitate a social media widget or login integration you use, or where you otherwise ask us to share information.
▪ To our affiliates and others within our corporate group.
▪ In connection with a corporate transaction — a merger, acquisition, financing, reorganization, bankruptcy, receivership or sale of all or part of our business or assets, including during due diligence.
▪ For legal, safety and enforcement reasons — to comply with applicable law, subpoenas, search warrants, court orders and other lawful process; to respond to law enforcement and regulators, including in connection with regulated-product sales; to enforce our Terms of Service and other policies; to collect amounts owed; and to establish, exercise, protect or defend the legal rights, property or safety of Sports Club, our customers, our staff or the public.
We do not disclose personal information to third parties for their own independent marketing purposes except as described above and subject to your opt-out rights.
9. De-Identified and Aggregated Information
We may create de-identified or aggregated information from personal information — for example, statistics about product performance, purchasing patterns, traffic sources and regional demand. We may use, retain, disclose and commercialize de-identified and aggregated information for any lawful purpose and without restriction under this Policy, provided we maintain and use it in de-identified form, do not attempt to re-identify it except as permitted by law, and contractually obligate recipients to do the same.
10. Text Messages and Email
10.1 Text messaging is governed by Section 12 of our Terms of Service. In short: we text you only where you have given prior express written consent; consent is never a condition of purchase; you may reply STOP at any time or revoke consent by any reasonable means, including by emailing support@sportsclub.store or calling (601) 707-6535; and we honor revocations within 10 business days.
10.2 We do not sell, rent or share mobile telephone numbers or SMS consent records with third parties or affiliates for their own marketing purposes. Numbers are disclosed only to the service providers that transmit messages for us, and only for that purpose.
10.3 Marketing email carries an unsubscribe link, which we honor promptly. If you unsubscribe from marketing, we may still send transactional and service messages about your account and orders.
10.4 We retain records of your consent and of any revocation for as long as we message you and for a reasonable period afterward, in order to demonstrate compliance.
11. Our Relationship with Shopify
11.1 The Services are hosted by Shopify Inc., which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit through the Services is transmitted to and shared with Shopify and with third parties that may be located in countries other than the one in which you reside.
11.2 To help protect, grow and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, with other merchants, and with Shopify. To provide these features, Shopify may use personal information collected about those interactions. In those circumstances Shopify is responsible for its own processing of your personal information, including for responding to requests to exercise your rights over that processing.
11.3 To learn how Shopify uses personal information and what rights you may have, see the Shopify Consumer Privacy Policy at www.shopify.com/legal/privacy/app-users, and the Shopify Privacy Portal at privacy.shopify.com.
12. Age, Identity and Regulated-Product Verification
12.1 Some products we sell — including ammunition and ammunition components — are age-restricted and otherwise regulated. To sell them lawfully we must verify your age, identity and eligibility.
12.2 For those orders we may collect and process your date of birth, government-issued identification, and the results of checks performed by identity- and age-verification providers, and we may require an adult signature at delivery. We may decline or cancel an order that does not pass verification.
12.3 We retain records of regulated-product transactions and of the related verification for as long as we consider necessary to demonstrate compliance and to defend claims, and we may disclose them to law enforcement, regulators and other government authorities where the law requires or permits. We may also report suspected unlawful activity and cooperate with any resulting investigation.
12.4 You are responsible for the accuracy of the age, identity and eligibility information you give us. Providing false information is a breach of our Terms of Service and may be a crime.
13. Third-Party Sites and Links
The Services may link to websites, applications and platforms operated by third parties. We do not control them, we are not responsible for their privacy or security practices or for the accuracy of anything on them, and our linking to them is not an endorsement. Review their privacy notices and terms before providing information. Information you post in public or semi-public venues, including third-party social platforms, may be visible to others and may be used by us or by third parties without restriction.
14. Children’s Information
14.1 The Services are intended for adults. We do not knowingly collect personal information from children under 13, consistent with the Children’s Online Privacy Protection Act. If we learn that we have collected personal information from a child under 13, we will delete it.
14.2 If you are a parent or guardian and believe your child has provided us with personal information, contact us at support@sportsclub.store and we will delete it.
14.3 As of the date of this Policy, we do not have actual knowledge that we "sell" or "share" — as those terms are defined in applicable state privacy laws — the personal information of individuals under 16 years of age.
14.4 Certain products carry their own minimum ages, which are higher than the minimum age for using the Services. See Section 12 and Sections 3 and 8 of our Terms of Service.
15. Security
15.1 We maintain administrative, technical and physical safeguards designed to protect personal information against unauthorized access, use, alteration and disclosure, and we require our service providers to do the same. Payment card data is transmitted over encrypted connections and handled by our payment processor.
15.2 No security measure is perfect or impenetrable, and we cannot and do not guarantee the security of any information. Transmission over the internet is not entirely secure, and information you send to us may not be secure while in transit. Please do not use unsecured channels to send us sensitive or confidential information.
15.3 You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Do not share your username, password or other access details with anyone. Tell us immediately at support@sportsclub.store if you believe your account has been compromised.
15.4 Nothing in this Section is a warranty or guarantee of any kind, and our liability arising from any security incident is subject to Section 24.
16. Security Incidents and Notification
16.1 If we determine that a security incident requires notification under applicable law, we will provide notice as and when that law requires.
16.2 Mississippi law, Miss. Code Ann. § 75-24-29, requires notice to affected Mississippi residents without unreasonable delay following an investigation to determine the nature and scope of an incident and the individuals affected. That statute does not require notification where, after an appropriate investigation, the business reasonably determines that the incident will not likely result in harm to affected individuals, and it does not treat encrypted or otherwise unreadable data as a breach. The statute expressly provides that nothing in it creates a private right of action.
16.3 Our provision of notice, or a determination that notice is not required, is not an admission of fault or liability by us or by anyone else.
17. Retention
17.1 We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, maintain your account, comply with our legal, tax and accounting obligations, resolve disputes, enforce our agreements, and establish or defend legal claims.
17.2 As general guidance, and subject to change:
▪ Order, payment, return and RMA records — at least six years after the transaction, reflecting the six-year limitations period for breach of a contract for sale under Miss. Code Ann. § 75-2-725(1).
▪ Regulated-product and verification records — for as long as we consider necessary to demonstrate compliance and defend claims, and at least as long as any applicable law requires.
▪ Marketing and messaging consent records — for as long as we communicate with you and for a reasonable period afterward.
▪ Account records — for the life of the account and a reasonable period after closure.
▪ Device, log and usage data — generally for a shorter period, except where retained for security, fraud prevention or legal purposes.
17.3 We may retain information longer where a legal hold, investigation, dispute, audit or regulatory requirement applies, and we may retain de-identified or aggregated information indefinitely under Section 9.
18. Your Rights and Choices
18.1 Depending on where you live, applicable law may give you some or all of the following rights. These rights are not absolute, apply only where and to the extent the law grants them, and are subject to exceptions and limitations. We may decline a request where the law permits.
▪ Access / know — to request access to, or information about, the personal information we hold about you.
▪ Delete — to request that we delete personal information we maintain about you.
▪ Correct — to request that we correct inaccurate personal information.
▪ Portability — to receive a copy of certain personal information and, in certain circumstances, to have it transmitted to another party.
▪ Opt out of sale, sharing or targeted advertising — to direct us not to "sell" or "share" your personal information, or to process it for targeted advertising, as those terms are defined by applicable law. You may exercise this at www.sportsclub.store/pages/data-sharing-opt-out.
▪ Manage communications — to unsubscribe from marketing email using the link in any marketing message, and to stop text messages under Section 10. If you opt out of marketing, we may still send transactional and service messages.
18.2 Verification. We will take reasonable steps to verify your identity before acting on a request, as applicable law permits or requires. We may decline a request we cannot verify, and we may ask for additional information for that purpose.
18.3 Authorized agents. Where applicable law allows, you may use an authorized agent. We will require proof of the agent’s authority and may require you to verify your identity with us directly.
18.4 Timing and fees. We respond within the period applicable law requires. Where the law permits, we may charge a reasonable fee, or decline to act, in response to a request that is manifestly unfounded, excessive or repetitive.
18.5 Non-discrimination. We will not discriminate against you for exercising a privacy right. This does not prevent us from offering a different price, rate, level or quality of service where the difference is reasonably related to the value provided by your data and is permitted by law, including through a loyalty, rewards, discount or club program in which you choose to participate.
18.6 Additional rights where the law applies. If, and only if, applicable law grants them to you, you may also have the right to object to or request restriction of certain processing, and the right to withdraw consent where we rely on consent. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
18.7 To exercise any right, contact us at support@sportsclub.store or (601) 707-6535, or use the mechanisms indicated on the Services. For rights relating to data processed by Shopify as a controller, see privacy.shopify.com.
19. Opt-Out Preference Signals
If you visit the Services with the Global Privacy Control opt-out preference signal enabled, and applicable law requires us to honor it, we will treat that signal as a request to opt out of the sale or sharing of personal information for the browser and device sending it. Where we can associate that device with an account, we will apply the request to the account as well. Learn more at globalprivacycontrol.org. We do not respond to other "Do Not Track" signals, which have no accepted standard.
20. Complaints and Appeals
20.1 If you have a complaint about how we process personal information, contact us first at support@sportsclub.store, and we will work with you to resolve it. Where applicable law provides a right to appeal a decision on a rights request, you may appeal by writing to us at the same address with "PRIVACY APPEAL" in the subject line, and we will respond within the period the law requires.
20.2 Where applicable law provides, you may also lodge a complaint with your state Attorney General or other competent authority.
20.3 Please raise the matter with us before initiating any proceeding, consistent with Section 24.1 of our Terms of Service.
21. International Transfers
We store and process personal information in the United States, and our service providers may store or process it in other countries. Because the Services are offered to United States residents, we do not routinely transfer personal information out of the European Economic Area or the United Kingdom. Where we do, and where the law requires it, we rely on a recognized transfer mechanism such as the European Commission’s Standard Contractual Clauses or an equivalent instrument, unless the destination has been determined to provide an adequate level of protection.
22. No Private Right of Action; No Third-Party Beneficiaries
22.1 Except where applicable law expressly provides one, this Policy does not create any private right of action, contractual right, or cause of action for any person, and no statement in it is a warranty, guarantee or representation of any kind.
22.2 This Policy does not create third-party beneficiary rights.
22.3 A failure by us to enforce any part of this Policy is not a waiver of it.
23. Severability and Interpretation
If any provision of this Policy is held unlawful, void or unenforceable, it will be enforced to the maximum extent permitted and otherwise severed, and the remainder will continue in full force. Headings are for convenience only, "including" means "including without limitation," and this Policy will not be construed against either party as drafter.
24. Limitation of Liability, Governing Law, Venue and Dispute Resolution
24.1 Limitation of liability. Any claim arising out of or relating to this Policy, or to our collection, use, disclosure, retention or security of personal information, is subject to the disclaimers, exclusions and the cap on liability in Section 21 of our Terms of Service, and to the time limit in Section 23 of those Terms, in each case to the fullest extent permitted by applicable law.
24.2 Informal resolution first. Before commencing any proceeding, you agree to contact us at support@sportsclub.store with "DISPUTE" in the subject line and give us 30 days to resolve the matter, as provided in Section 24.1 of our Terms of Service. Under Miss. Code Ann. § 75-24-15(2), a person bringing a private action under the Mississippi Consumer Protection Act must first have made a reasonable attempt to resolve the claim through an informal dispute settlement program.
24.3 Arbitration and class waiver. Any dispute not resolved informally is subject to Section 24 of our Terms of Service, which requires binding individual arbitration under the Federal Arbitration Act and includes a waiver of class, collective and representative proceedings and of trial by jury, together with a 30-day right to opt out of arbitration. Those provisions apply in full to privacy-related claims.
24.4 Governing law. This Policy is governed by the laws of the State of Mississippi, without regard to its conflict-of-laws rules, and by applicable federal law.
24.5 Venue. For any matter not subject to arbitration, the exclusive venue is the state and federal courts located in or serving Madison County, Mississippi. You and we each consent to personal jurisdiction and venue in those courts and waive any objection based on inconvenient forum.
24.6 Nothing in this Section limits any right you have that cannot be limited by agreement under applicable law.
25. Changes to This Privacy Policy
25.1 We may update this Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. We will post the revised Policy on this page, update the "Last updated" date and version number, and provide any additional notice applicable law requires.
25.2 Changes apply prospectively. Your continued use of the Services after a revised Policy takes effect means you accept it. We retain prior versions and will provide one on request.
26. Contact Us
Sports Club Purchasing Group LLC | 230 Highpoint Drive, Ridgeland, Mississippi 39157, United States | Email: support@sportsclub.store | Phone: (601) 707-6535 | Hours: 9:00 a.m. – 4:00 p.m. Central
For the purposes of applicable data protection law, Sports Club Purchasing Group LLC is the data controller of the personal information described in this Policy.
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